The security of your personal information at Jetway is our highest priority. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.
Jetway's Privacy Policy highlights at a glance
All your data is protected with 256-bit SSL/TLS encryption — from banking details to login passwords, everything is stored in encrypted form.
Jetway never sells your personal data to third parties. Your name, phone number, and financial details are never shared with any advertiser.
You can view, correct, or request deletion of your data at any time. You have full control over your personal information.
Documents submitted for identity verification are stored on secure servers. Only authorized personnel can access this information, and only when necessary.
Jetway only uses essential cookies. You can manage cookies through your browser settings. No third-party tracking cookies are used.
If you no longer wish to receive promotional emails or SMS from Jetway, you can opt out at any time through your account settings. No hassle.
Jetway is a trusted online betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how Jetway handles your personal information. By using the jetway.ws website or creating an account, you are considered to have accepted this Privacy Policy.
Please note: This Privacy Policy is part of our Terms & Conditions complementary. Reading both together gives you a complete picture of your relationship with Jetway.
Various types of data are collected when you open an account or use Jetway's services. This is done solely to improve the service we provide and to keep your account secure. Jetway never collects data that isn't needed.
| Data Type | What's Included | Why it's collected |
|---|---|---|
| Identity information | Name, date of birth, gender, nationality | KYC verification and age confirmation |
| Contact information | Email, mobile number, address | Account Communications & Security Notifications |
| Financial information | Payment methods, transaction history | Deposit and withdrawal processing |
| Identity document | Copy of NID, passport, or driving licence | Identity verification and fraud prevention |
| Usage Data | Betting history, favorite games, login times | Service improvement and personalisation |
| Technical information | IP address, device type, browser | Security Monitoring & Fraud Detection |
When contacting customer support or participating in surveys, you may voluntarily provide additional information. This information will only be used for the relevant purpose.
Jetway uses your data only for specific, legitimate purposes. We never use it for anything unrelated to the service. All purposes are clearly set out below.
Jetway may use your data to personalize your experience — for example, by recommending games or sports based on your preferences. This personalization is entirely optional and can be turned off at any time through your account settings.
Jetway protects your data using industry-leading security measures. Our server infrastructure operates in accordance with international security standards.
Account data is retained for as long as the account remains active. After closure, certain information may be kept for up to 5 years to meet legal requirements.
All data is stored on encrypted cloud servers. A 24/7 security monitoring team detects any unusual activity in real time.
In the event of a data breach: In the event of a data security breach, Jetway will notify you and the relevant authorities within 72 hours. We are committed to full transparency at all times.
Jetway never sells your personal data to third parties. However, limited data sharing may be necessary in certain cases to deliver our services and meet legal obligations.
Jetway ensures that all parties with whom data is shared are contractually bound to uphold our privacy standards. Your personal data is never shared with advertisers, social media platforms, or third-party marketing agencies.
Cookies are small text files stored on your device. Jetway uses cookies to keep your session active and improve platform performance. We only use cookies that are strictly necessary or functional.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security tokens | Cleared at end of session |
| Functional Cookies | Remembers language preference and layout settings | 30 days |
| Analytics cookies | Platform usage statistics (anonymized) | 90 Days |
You can delete or block cookies through your browser settings at any time. Keep in mind that disabling essential cookies may affect certain features of the platform. Jetway does not use any cross-site tracking cookies.
Under Jetway's Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.
You can request a copy of all your data stored with Jetway at any time.
You may request corrections to any inaccurate or incomplete information at any time.
You may request that your personal data be deleted when closing your account.
You can request that your data be used only for specific purposes.
You can export your data in a structured, portable format.
You can object to marketing communications or personalised advertising.
Request Processing Time: Jetway typically processes all data-related requests within 30 business days. For complex requests, it may take up to 60 days — and you will be notified in advance if that is the case.
Jetway strictly prohibits anyone under 18 from opening an account or using the platform. Age is verified at registration and reconfirmed during the KYC process.
If a minor is found to have registered using false information, their account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using Jetway, please support@jetway.wsto get in touch. We'll take prompt action.
Jetway may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of this page. For significant changes, we will notify you via your registered email or through an in-platform notification.
Continuing to use Jetway after any changes take effect constitutes acceptance of the updated Privacy Policy. We recommend revisiting this page from time to time to stay informed.
You will be notified in advance in three situations: a change in the purpose for which your data is used, the start of data sharing with a new third party, or any change to your rights.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. Our dedicated privacy team is available 24/7 to assist you.
support@jetway.ws
For privacy-related requests.
Standard requests are handled within 24–48 hours. Complex requests may take up to 30 business days.
Support is available in both Bengali and English.
You may also contact our Help Centre page for relevant information and guides. For responsible gaming support, Responsible Gaming visit the page.
Open your account today with full confidence in Jetway's Privacy Policy. Your data is completely secure — that's our commitment.
SSL Secured. Data never sold. 18+ Only.